eufy C28 Robot Vacuum Review: A Roller Mop That Actually Scrubs
Our verdict: 4.3 / 5
The C28 is one of the most practical mopping robots in its class. Its roller mop is rinsed with fresh water and scraped clean as it spins, so it doesn’t smear dirty water around the kitchen. The station empties, washes, dries and collects waste water. Suction is lower than eufy’s pricier C30, and the mop only lifts about 11 mm, so thick rugs need a no-mop zone.
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Most robot mops are flat pads or two spinning discs. They wipe, and after a few rooms they’re dirty, so they start pushing grime around. The eufy C28 uses a different design: a 28 cm roller with 24 water ports that is sprayed with clean water and scraped as it turns. Dirty water goes into a separate tank instead of back onto your floor.
That design is the main reason to buy the C28. This review covers how it works, what the station does, where the C28 falls short and which homes it suits. We based it on eufy’s specs and the design itself, not our own home testing, and we mark eufy’s claims as claims.
Specs
| Model | T211A (upgrade of X10 Pro) |
| Suction | 15,000 Pa (maker rating) |
| Mop | 28 cm HydroJet roller, 24 water ports, 270 RPM |
| Mop lift | 10.8 mm on short carpet |
| Main brush | DuoSpiral, rated for hair up to 30 cm (maker test) |
| Navigation | LiDAR, no camera |
| Obstacle detection | Objects from about 3×3×3 cm (maker claim) |
| Station | Auto-empty (3 L bag), mop wash, 50°C hot-air drying, waste water collection |
| Hands-free | Up to 75 days (maker claim) |
| Warranty | 12 months |
What we like
The roller keeps itself clean while it mops
This is the clever part. As the roller spins, it gets fresh water through the HydroJet ports and a built-in scraper wipes off the dirt into a separate tank. Pad mops can’t do that, so they get dirtier with every square foot. On a big kitchen floor with sticky spots, a roller that stays clean leaves fewer streaks. You can read more about getting the order right in our piece on whether to vacuum before mopping.
Built for long hair
eufy says the DuoSpiral brush handles hair up to 30 cm without wrapping. Unusually, it explains the test: mixed 20 and 30 cm hair on hard floor and carpet, seven cycles in a row, no hair left on the roller. That’s still a maker’s lab test, but it’s more specific than most “anti-tangle” claims.
A station that handles everything
The station empties dust into a 3 L bag, washes the mop, dries it with 50°C air and collects the waste water. eufy says that adds up to about 75 days before you have to step in. The hot-air drying matters: a wet roller left in a closed dock is where mold and smells start.
No camera in your house
Navigation is LiDAR only. That means no images of your home are being captured or uploaded, which some buyers care about a lot. eufy says it still detects objects about 3 cm on each side, like pet bowls and toys.
What could be better
- Suction is mid-range. 15,000 Pa is fine for hard floor and short pile. If you have a lot of carpet, the C30 is rated at 35,000 Pa.
- Only about 11 mm mop lift. Fine for short rugs. Medium or thick rugs need a no-mop zone.
- Without a camera, small clutter is a risk. Socks, thin cables and pet messes are smaller than the 3 cm detection floor.
- The station needs room. Clean and dirty water tanks plus a dust bag make it bigger than a simple charging base.
Who should buy it
- Homes with lots of hard floor, especially kitchens and tile
- Families with long hair or long-haired pets
- People who don’t want a camera robot
- Anyone tired of robots that smear dirty water
Who should skip it
- Carpet-heavy homes. Look at a higher-suction model.
- Homes with thick rugs everywhere, unless you’re fine setting zones
- Small apartments with no space for a full station
eufy C28 vs eufy C30
| eufy C28 | eufy C30 | |
|---|---|---|
| Suction (maker) | 15,000 Pa | 35,000 Pa |
| Mop type | HydroJet roller | Dual spinning pads, 10 N pressure |
| Mop lift | 10.8 mm | 0.47 in (about 12 mm) |
| Dust bag | 3 L | 2.5 L |
| Filtration | Standard | AeroTurbo multi-cyclone |
| Check price | eufy C28 | eufy C30 |
The C30 is the carpet specialist with much stronger suction. The C28 is the better mopper thanks to the self-cleaning roller. Choose by what bothers you more: dirty carpets or dirty hard floors.
Tips to get the most out of it
- Vacuum-only runs for rugs, then a mop run for hard floors gives the best result.
- Use the cleaning solution eufy recommends, or plain water. Don’t add bleach or vinegar to the tank.
- Empty the dirty-water tank every few days, even if it isn’t full, to stop odors.
- Pick up socks and charging cables before runs, since a camera-free robot can miss them.
- Wipe the LiDAR cap and sensors monthly. Our guide on why robot vacuums miss spots covers the usual causes.
FAQ
Is the eufy C28 good at mopping?
Yes. It’s one of its strengths. The HydroJet roller is sprayed with fresh water and scraped clean while it spins, so it mops with a cleaner surface than a pad that just drags along the floor.
Does the eufy C28 have a camera?
No. It uses LiDAR navigation and detects objects without a camera. That’s better for privacy but means very small items like socks can still be a problem.
How long can the eufy C28 go without maintenance?
eufy says up to 75 days hands-free, thanks to the 3 L dust bag and the station’s water handling. You’ll still need to refill clean water and empty waste water more often than that.
Can the eufy C28 clean carpet?
Yes. It boosts suction on carpet and lifts the roller 10.8 mm on short pile. For thicker rugs, set a no-mop zone in the app.
Final word
The eufy C28 is a great match for hard-floor homes where mopping matters as much as vacuuming. The self-cleaning roller fixes the biggest flaw of pad-style robot mops, and the station handles almost all the upkeep. If your home is mostly carpet, though, you’ll get more out of a higher-suction model like the eufy C30.